Data Protection Policy


Anna Ashton Estate Agents Ltd is committed to protecting your privacy and security. We will only process your personal data if is fair and lawful to do so.


How We Use Your Information


This privacy notice tells you what to expect when Anna Ashton Estate Agents Ltd collects personal information. It applies to information (including sensitive personal data) we collect about you.


We will only collect information that is necessary for us to carry out the service you request from us. We will never sell your information to third parties.


This information may be collected via our website, telephone calls, emails and visits to our office.


Types of information requested include –


Full names and addresses

Telephone numbers

Email addresses

Financial status – mortgage – proof of deposit

Proof of ID

Solicitors’ information


Purposes of collection


If you are selling your property with us we will need this information to carry out our contractual obligations to you and we will retain this information for a period of 7 years for HMRC purposes.


If you are purchasing a property through us we will need the information to fulfil our contractual obligations to you and our seller. We will retain this information for a period of 7 years for HMRC purposes.


If you are a prospective purchaser (applicant/viewer) we will retain the information for a period of 2 years in case of the need to prove our introduction or in the need of evidence should a claim arise.


Who will we share your information with?


Your personal information will only be shared with individuals (sellers or purchasers) or companies (i.e. solicitors, financial advisors, surveyors) relating to your sale or purchase.




Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. 


How will we keep your information secure?


Your personal information will be stored on our computer system, which is password protected and on the Vebra Alto Estate Agents package - please see link (


All paperwork will be kept in a locked filing cabinet within a locked office.


Your Rights


You have the right to tell us not to use your personal information for marketing purposes. UK data protection law also gives you the right to access your personal information for certain purposes, to object to the use of your personal information for certain purposes and the right to erase, restrict or receive a copy of your personal information. We will comply with the law in responding to your requests. This means that there may be some legal reasons why we cannot comply with all requests.


If you would like further clarification please do not hesitate to contact us on 01269 839392.